Hey all you amazing people! I welcome you back to our interview corner and I am excited to share a fantastic business owner and super motivated person bringing spiritual items to you from their online store! Here is our interview with Louise Rose owner of Raven and Crone from Connecticut.Â
First and foremost here are some links where you can find so much amazing stuff from Louise
on Pinterest
Tweets by ‎@RavenandCrone
Now let’s get to the good stuff…
In a few sentences describe your business?
Raven and Crone Online store sells Tumbled Stones, Healing Crystals, Pagan supplies, Wiccan Supplies and New age gifts. We carry a large and beautiful supply of tumbled stones and crystals. Raven and Crone has witchcraft supplies and new age gift ware. There are over 1500 products including essential oils, herbs, spell crafting tools, incense, ritual items, candles, witch and wiccan jewelry including pentacles and pentagrams. We usually ship within 48 hours and are adding new products daily.
Introduce your team
It’s just me and once in a while my husband helps, but I primarily work alone.
What is your Mission Statement?
To make our customers feel happy. I give the personal touch to every item and order. Yes I need to make a living but I also love every item I sell. I truly enjoy my work and every aspect of this business.
What is your favorite part about what you do?
I love packing stone and crystal orders the most. I love the energy that comes off the stones for the customers. Sometimes the stones jump right off the table because they are so ready to go to their new homes!
Why did you start this professional Journey?
It was a time in my life when I was finally able to work at doing what I love. It started out with making jewelry and it grew from there. I started out in 2004 as a very small store with not many items and as the time passed and the business grew, I just kept adding more items. I am still a small business and still love it like the 1st day.
What can you offer customers that your competitors can’t?
Very personal customer service. All orders are taken care of one at a time. I give each customer my full attention until the order is shipped. Even then I track their orders all the way to their door. The main thing is that my customers are happy with their items.
How would you handle a herd of cats?
Oh my goodness wouldn’t that be fun. I actually did that one time when I went to a cat shelter. I just sat on the floor and let 100 cats run to me, crawl on me and play. It was an amazing experience. You just give as much love as you can to that many cats.
Tell us more about your business?
It is a home based business. My office is on one floor and the items I sell have their own space. We added windows to the room where I pack orders. It feels like a high energy space. I smudge all the time and keep the energy nice and fresh. I sell online only and that’s why the personal touch to every order. I like customers to know there is a real person at the other end of the computer.
What superpower would you like to have? and why
I would love to wave a magic wand and make everyone healthy. No disease or sickness.
When you are not working what do you do?
In the winter I read a lot. I love working on my home in the winter too. In the summer I garden a lot. All year I make sure all of my fur babies are happy and enjoy themselves with a lot of play time. I love to cook and bake.
How do you include your Pagan faith in your work?
Yes I do. I like including that positive energy as much as I can into every order from start to finish.